Find a factory authorized service agent
Use this feature to locate a service provider in the U.S. or Canada. For other international service providers visit the International section.
When you purchase a Duke Flexible Batch Broiler, you'll rest easy knowing your broiler is covered by Duke's Service Assurance Program, an exclusive service to Burger King Franchisees. With the program you receive:
- Service network with emergency service goal of four hours or less
- Ongoing field training program
- Detailed troubleshooting documents for operators and service technicians
- Follow-up calls after installation or service
- Inventory monitoring program
- Parts discount on initial order
- Detailed service reports
- Monthly report cards for service companies
